Schemes Administrator
Wellington, New Zealand
21d ago

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia's largest professional IT services companies.

Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations.

Founded in 1965 and, operating across a number of regions, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.

Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields - smart, passionate, and dedicated to providing exceptional IT services to our customers.

This makes for a rewarding and fast-paced work environment. The Role You might have heard of Datacom, the IT company. What you might not have heard is that we also provide high-

quality customer support and administration for a variety of external clients. You will be joining a great team as the first point of contact for our members.

Our business unit within Datacom administers the Government Superannuation Fund (GSF) which involves both financial administration and customer service.

You will be joining a vibrant and energetic team who are dedicated to providing top quality service. Your responsibilities include :

  • Administer and reconcile GSF member accounts
  • Receive inbound calls from members
  • Calculate GSF entitlements
  • Provide excellent service to our members
  • Manage workflow effectively to meet required service level agreements
  • About you We are looking for an effective communicator with a strong customer service focus. You’ll be a problem solver with strong numerical skills.

    You’ll have a positive attitude with the desire to get it right the first time and willingness to learn. While not essential, experience in Microsoft Office programs & customer service will be an advantage.

    On the job training will be provided. If you have excellent customer service skills, an aptitude for numbers and can multi-

    task with an eye for detail, then apply now!

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