About the Role
Location : Auckland / Christchurch / Wellington
Duration : Permanent Full-time
Our continued growth sees us looking for experienced and professional Senior Systems Engineers to work in our Infrastructure Operations Team.
CCL is a team of high performing, well supported industry professionals who are committed to delivering high-end solutions to our clients.
We welcome engineers who enjoy keeping up to date with new technologies, whilst at the same time building on their experience in the IT industry.
Day to day technical administration and problem resolution across the supported systems.
Pro-actively monitor the environments, check logs, maintain capacity, and provide / support monitoring platforms for consumption by other value streams.
Ensure the systems are secured, monitored, and backed up in accordance with CCL's policies.
Provide consulting services when required to other CCL Operational Teams and the wider CCL Business.
Maintain and update system and process documentation and ensure knowledge base articles are relevant and up to date, and available.
Contribute to the development of strategy and roadmap within the Storage and / or Virtulisation disciplines.
Participate in the on-call roster.
Ensure service outages are minimised, and the systems are stable and reliable.
Ensure change management policies and procedures are adhered to, and changes are well documented and accurate.
Ensure performance or functionality issues are identified, analysed, and resolved promptly.
Ensure security related fixes are applied in a timely manner, systems are monitored to appropriate levels and backups are performed to the required standard and frequency.
Ensure all systems are well supported, providing a suitable, available platform.
Ensure vendor support is available in a timely fashion.
Ensure timely and comprehensive advice is available on current and future capabilities and requirements.
The successful candidate will have at least five years' experience in the industry with specific skills in any of the following technologies preferred :
Experience and Qualifications
IT related professional qualification, or equivalent experience.
ITIL foundation certification.
5 years' experience within the IT industry in a large and complex organisation.
Experience in relevant scripting and development languages, and in automation of repetitive tasks.
A minimum of 3 years' experience with Object Storage, File Storage or Virtualisation required.
Experience with the following systems and toolsets advantageous
VMware Cloud Director
VMware NSX-V / T
Demonstrates excellent understand of infrastructure as code, scripting, and methodology practices.
Excellent process improvement and automation skills, within your area of responsibility.
Excellent troubleshooting skills.
Excellent understanding and experience in automation tools and workflows.
Ability to analyse and solve problems autonomously.
Experience working in highly complexity IT ecosystems.
High attention to detail whilst working on a wide range of support activities and processes.
Ability to review and implement processes.
Ability to identify and satisfy customer requirements.
Ability to produce quality documentation.
Ability to work both independently and collaboratively as part of a wider team.
Strong work ethic and able to work well under pressure.
Manage conflict in a quick, calm, and constructive manner.
Receive, prioritise, track and progress communications, to ensure timely responses are generated.
Security focused, shift left thinking.
Benefits of working at CCL
A flexible working environment
One paid volunteer day per year to support our commitment of giving back to the community
A tax-free $600 Mobile Phone allowance to go towards the purchase of a device
A mobile phone monthly plan, in support of Work duties
A laptop in support of Work duties
Yearly Flu vaccinations
Southern Cross (Wellbeing One Medical Care Insurance)
Spark Cover (Life, Trauma and Income Protection Cover Insurance)
Opportunities to progress your career through CCL's various delivery teams
Varied and challenging work with the latest leading technologies like AI and ML
Work closely with leading technology partners including Microsoft, AWS, and Google
Monthly recognition and rewards on offer
Wellness initiatives and access to our EAP assistance programmes.
Regular training, immersion days, technical workshops and team building and social events.
Successful candidates will be comfortable working in both internal and client facing roles while display outstanding personal skills with an aptitude to get it right first time.
In return, CCL will provide an empowering environment that nurtures the right candidate and promotes innovation and growth.
A competitive package is on offer.