Sales and Service Assistant
Farmers Insurance
Chartwell, NZ
2d ago

Sales and Service Assistant - Merchandising Focus

As New Zealand's leading department store, we realise the importance of providing that next level of service to our loyal customers.

Our Chartwell storeis looking for a highly experienced Sales and Service Assistant, with at least3 years personalised retail selling experience, to join our team.

In this role, you'll be an expert on merchandising, as well as providing exceptional service by :

  • Merchandising our varied product ranges so that they are beautifully presented for our customers
  • Setting up promotions correctly and on time so that our offers are clear
  • Implementing and maintaining new season plans, so our merchandise catches our customers eyes and flows seamlessly for them to shop
  • As a service and selling expert, with retail experience, you'll provide a high level of personalised customer assistance by :

  • Consulting with customers to help them find product solutions to meet their unique needs
  • As an experienced retailer, you'll be able to work across multiple departments providing product advise to customers
  • Finally, as the stores selling and service expert, you'll be called upon to coach and support team members new to retail and to lead by example at all times
  • This role will involve working : Monday 7 : 00am - 12 : 30pm, Tuesday 7 : 00am-12 : 30pm, Wednesday 7 : 00am-12 : 30pm ,Thursday 7 : 00am - 12 : 30pm, Sunday 7 : 00am to 11 : 30.

    Flexibility is a must through extended trading hours and Christmas.

    Our stores can be busy, so we need someone who is energetic, positive and with a can-do attitude.

    For this role, you will need :

  • 3- 4 years retail experience in a personalised service and selling role
  • Previous in-store styling / personal shopping experience
  • Experience setting up promotions and implementing new season adjacency plans
  • A good understanding of merchandising principles
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