Team Administrator / Medical Secretary
Dorset HealthCare University NHS Foundation Trust
Christchurch
4d ago

We are looking for

organised, motivated and enthusiastic individuals with very good administrative skills to join our team.

The successful candidate will need to multi-task and work flexibly to manage the workload of a busy Community Mental Health Team with a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel.

The successful candidate will be highly organised, motivated and able to work to deadlines in a busy office environment as part of a larger team and able to take and transcribe formal meetings and distribute minutes in a timely fashion.

The successful candidate will need to have excellent telephone manner, as you will often be the first point of contact for this busy team, and will need to be able to work under pressure.

You will have strong communication skills and good attention to detail with the ability to cope with complex tasks whilst ensuring databases are kept up to date.

The successful applicant will be required to provide efficient secretarial, administrative and reception support for the team and to liaise with both members of the public and a variety of professionals, both in primary and secondary care services.

Given the nature of this service, some patients may contact us in distress, and we are looking for resilient applicants who can thrive with the right level of support being offered by the Administration Team Leader.

This is an ideal opportunity for someone with excellent communication skills, sound administrative experience and a willingness to learn to be a part of a growing team as we move towards new ways of working.

This is a part time role, 30 hours per week; 4 full days. Specific days to be negotiated.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Information Technology

Essential criteria

  • IT skills, normally obtained through practice or practical training
  • Additional requirements

    Essential criteria

  • Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
  • Knowledge, skills, training

    Essential criteria

  • RSA Standard II Word Processing or equivalent
  • Good audio typing skills
  • Good communication skills (written, verbal and telephone manner)
  • Ability to identify priority and to meet tight deadlines
  • Desirable criteria

  • ECDL or equivalent qualification
  • Good numeracy skills
  • Minute taking skills
  • Essential criteria

  • Previous experience working in a busy office
  • Desirable criteria

  • Is able to use RiO
  • ECDL (Modules, e.g. Word Processing, File Management, Spreadsheets)
  • What working for us will provide :

  • 27 days of annual leave, rising to 33 over ten years
  • Excellent NHS pension scheme
  • Health and wellbeing services
  • Flexible working options, including family-friendly hours
  • Free training and one-to-one career coaching to reach your career goals
  • Preceptorship programme for newly qualified nurses and AHPs
  • Access to nine staff networks have a voice and transform our Trust
  • Relocation costs where applicable
  • Salary sacrifice scheme opportunities including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
  • NHS discounts to save on your shopping, gym membership and more
  • Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.

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