Service Desk Team Member - The Warehouse, Upper Hutt (Full Time)
The Warehouse
Upper Hutt, Wellington, New Zealand
4d ago

Job Description

Do you think and work fast on your feet? Do you enjoy helping others? Do you provide 'service with a smile'?

Joining our great service team, you will be a team player who works well individually and within the team. With proven communication skills, attention to detail, you enjoy providing the best customer experience.

In this role, you will be based at our customer service desk. This role entails assisting our customers with their inquiries, processing returns, exchanges, refunds and transfers.

You will also support Loss Prevention with security assistance and help support and supervise the Checkout area as required.

By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our positive, friendly, helpful Team Members help keep our customers shopping with us.

We currently have a permanent, full time position available :

  • Tuesday - Saturday 08.00am - 4.30pm
  • Qualifications

    Ideally you will have :

  • Experience in retail, hospitality or a customer facing role
  • Excellent communication skills
  • Experience with POS systems
  • A positive, can-do attitude
  • The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods of time
  • Additional Information

    There are many benefits that come with working for the largest retailer in New Zealand, including many career and development opportunities.

    Along with joining a great tight knit team, you will enjoy team member discounts at The Warehouse Group brands, birthday leave and more.

    Don't let this opportunity pass you by! We'd love to hear from you.

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