Customer Service Representative
Bidfood
Rotorua, Bay of Plenty, NZ
3d ago

Bidfood is at the forefront of the Foodservice market in New Zealand with challenging markets and leading service initiatives.

This is an exciting opportunity for an enthusistic driven individual to join a dynamic and growing business.

We have an opening for an outstanding individual to join our fantastic team of Customer Service Representatives. The person we are looking for needs to have the ability to provide a friendly, helpful, efficient and personalised service to customers that maximises sales opportunities for the business.

To do this, you will need :

  • Clear and concise communication skills both oral and written
  • An enthusiastic and positive approach to work
  • Accurate data entry and processing skills
  • You also must be :

  • Highly organised
  • Someone that can prioritise and multitask
  • Able to build relationships within not only your team but through the different departments of the business
  • Extremely customer focused with problem solving skills
  • This position involves being on the phone 90% of your day, both making outgoing calls to an existing database of customers and also answering incoming calls which could be anything from customers placing orders, queries or complaints.

    Therefore the importance of maintaining a pleasant, calm and helpful phone manner regardless of how your day is going is of the utmost importance.

    Any previous experiences within the food / hospitality industry or in a customer services position prior would be advantageous, however full training and support will be provided.

    If you believe that this position sounds like something you could be passionate about, please apply.

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