Infrastructure Specialist
Auckland, NZ
2d ago

At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time.

Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come.

AIA Insurance for Life, Health and Wellbeing.

The opportunity :

Join us as an Infrastructure Engineer in this newly created role to contribute to the successful enablement of the AIA ANZ enterprise-wide IT strategy, vision, and roadmap.

You’ll bring strong communication skills, flexibility, team focus and a customer centric lens.

  • As an Infrastructure Specialist, you’ll develop a capability that ensures optimal technology infrastructure for all of AIA Australia & New Zealand that will;
  • Assist in the design, planning, management, and implementation of enterprise wide infrastructure services.

    Identifying opportunities for service quality improvement and cost savings where appropriate.

    Ensure effective partnering with application teams and key service providers to support technology infrastructure services and enterprise batch scheduling.

    Have input to medium and long-term technology infrastructure strategy and direction.

    About the role :

    Enterprise Batch Scheduling

    Work with application and system owners to gather requirements needed to design, implement, and change complex batch job schedules using the corporate scheduling software in Development / Test and Production environments.

    Manage Control-M Servers / agents using Control-M Enterprise Manager.

    Control-M Server / Agent monitoring and troubleshooting issues including root cause analysis of scheduling issues & job failures.

    Create / Modify / Monitor batch jobs on all platforms.

    Maintain all Control-M scheduling definitions and create reports using Control-M / EM reporting facilities.

    Infrastructure Operations Support

    Assist in the design, planning, management, and implementation of enterprise wide infrastructure services.

    Work with service providers to maintain availability, uptime and stability of all systems and infrastructure services.

    Support Infrastructure services managed in-house and ensure availability & reliability of services for AIA business.

    Assists with the implementation of necessary End of Life remediation and / or version currency in technology infrastructure assets.

    Identify opportunities for improvement and implement constructive change.

    Participates in the design, implementation, and execution of backup and disaster recovery plan for infrastructure solutions

    Ensure technology infrastructure is provided effectively on a 7x 24-hour basis.

    About you :

    Have solid technical experience within enterprise environments with a focus on data centers and facilities, servers, storage, network, data protection, cloud platforms and related enterprise software across these technology stacks

    Experience in Enterprise batch scheduling using Control-M including administration, batch job creation & scheduling, reporting & troubleshooting.

    Experience in Windows Server Systems, Linux Server Systems, Virtualization, Security, file systems, Backup & Restore, patch management, capacity management, Azure cloud computing.

    Experience in supporting infrastructure services like Active Directory, DNS, DHCP, SFTP, Fax Services.

    Financial Services and / or Insurance Industry Experience

    Excellent communication and interpersonal skills, both oral and written

    ITIL Certification, or demonstrable experience within ITIL organization

    Solid understanding of business needs and customer focus beyond technical / technology aspects

    Experience coordinating vendor tasks & priorities in a managed service environment.

    Experience in Disaster Recovery process, planning and testing.

    Experience with regulatory compliance, IT compliance and security controls

    Why choose AIA :

    At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

    We invest in training and development to build on your current skills

    Career development through internal mobility opportunities

    Work for a business helping make positive health and wellbeing changes to the lives of New Zealanders

    Access additional leave days to recharge and refresh yourself

    Enjoy wonderful Health and Wellbeing initiatives that support you

    Work with supportive and inclusive managers

    Flexible working arrangements

    What’s next?

    If you’re passionate about making a difference then click the Apply Now’ Button!

    Recruitment Agencies : Our Talent team does not require any recruitment agency support.

    Interested Candidates : Apply using the Apply ’ button. No emailed applications accepted. For general enquiries only, contact :

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application.

    You are responsible for ensuring that the information you submit is accurate and up-to-date.

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