Data Centre Site Lead 24x7
Wellington, New Zealand
5d ago

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.

We are local at heart, yet world-class in capability.

About the Role

The role is based in a single location (Orbit and involves shift work.

The 24x7 Data Centre Site Lead role undertakes operational and facility activity within the Data Centre. Coordinating scheduled and ad hoc tasks with the on-site Floor Technicians and Operators as well as actively undertaking tasks as set out by the 24x7 Operations Manager and 24x7 Facilities Engineers.

The Site Lead role is responsible for their site whilst on shift and supports maintenance activity by following Standard Operating Procedures and supervising maintenance contractors.

Additionally, they are an on-site escalation, responsible for trouble shooting facility and customer issues in collaboration with the 24x7 Facilities Engineers and 24x7 Operations Manager.

The Site Lead role is expected to be an active role, including support for Data Centre Technicians undertaking customer or Data Centre work.

You must maintain a strong customer focus, obsessing over customer deliverables and demanding the highest standards in operational deliverables

What you’ll bring

Overall knowledge on how to coordinate and manage a small team’s workload.

  • BMS, fire systems
  • Understands and can implement best practice : Rack design o Hot / cold aisle o Efficient layout o Rack Cabling
  • Has proficient knowledge of systems and hardware that will aid in the monitoring and evaluation of tasks.
  • Good understanding of Health and Safety and compliance
  • Project implementation
  • Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
  • Trouble shooting customer issues
  • Able to deal with emergencies and conflict situations calmly and effectively.
  • Extensive experience in operational efficiencies and operational process creation and reviews
  • Responsibilities

    This role is responsible for undertaking maintenance and operational tasks and acts as on-site supervision of the Data Centre Operations team who are actively engaged in the daily BAU running of our Data Centres

    Why you want to join us

    At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK.

    Our brand and reputation depend on proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business.

    We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment.

    If you want to join a company making a difference, apply now!

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