Service Technician

PB Tech

Palmerston North, NZ

6d ago

Description

We are currently looking for a passionate full-time Service Technician to join our friendly team at our retail store in Palmerston North! Weekends and Public holidays works are expected in a retail environment.

1) Carry out the service of ICT products, such as workstations, laptops, phones, and tablets, including : - Installation and configuration software and hardware.

Repair and replace equipment including terminals, modems, printers, and other peripherals products.- Build DIY computers as required.

2) Advise, serve and assist customers with inquiries on technical issues of ICT products including PCs, laptops. Chromebook, software, and monitor.

3) Diagnose and resolve software and hardware problems, including : - Dismantling a laptop or desktop computer for component replacement, storage and RAM upgrades, data recovery, and backup.

Peripheral devices, such as terminals, printers, switches, and routers.- Diagnosis of faulty ICT products, especially PCs, laptops, phones, and tablets, solving hardware and software issues.

4) Selecting downloading, installing, and using updated software and programs for developing products : - Perform regular upgrades to ensure systems remain updated.

Instructing clients on software and or mobile app use. 5) Ensure Security, Licensing, and data protection policies of NZ are met on all products imported from overseas by PB Tech before entering the NZ market.

Requirements

Qualification in IT / Electronics / Computer Studies - Minimum 2 years experience in ICT product services. - Excellent computer technical skills including Microsoft office, implementation, and end-user interaction, computer products, applications knowledge computer networking systems, and laptops / phone assembly / repair skills.

Excellent diagnostic and problem-solving skills. - Outgoing personality and a team player. - Technical support to other team members for intractable problems.

Apply for this job by forwarding your resume to Donny.Dong pbtech.co.nz now! Please include this in your subject line Service Technician - Palmerston North .

We thank all applicants; however, only shortlisted candidates will be contacted for interviews.

Work Type

Full Time (Permanent)

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