Auckland City, AucklandIntegrated Services Case Managers, Queen Street, Onehunga, Takapuna, WaitakerePermanent, Full TimeLocations : Queen Street, Onehunga, Takapuna, WaitakereIntegrated Services Case Managers (ISCMs) assess the complex needs of families and individuals in emergency housing and then links them to the most appropriate support services to meet their needs.
In this key role, you will work closely with key agencies to build comprehensive plans to address clients' needs. This approach looks at a family's and individual's circumstances holistically and working with them to provide wrap around support.
You can demonstrate a successful history of building relationships and creating linkages between colleagues and external providers as well as maintaining effective client relationships on an on-
going basis.Technically, your knowledge of Service Delivery products and services, relevant legislation and policies is sound.
You strive to provide a service that is empathetic, open and courteous, ensuring understanding, trust and Manaakitanga is the norm in your practice.
You will provide ongoing monitoring and reporting on progress and outcomes achieved for each family and individual. It is therefore important that you can write quality, fit for purpose reports.
To be successful you need : exceptional client engagement skillssound judgement and decision-making abilitiesstrong networking and relationship skillsan ability to work with clients and influence positive outcomesexperience in administering / granting MSD products and services, with a focus on ensuring full and correct entitlements are issuedcurrent knowledge of the local community and labour market issues and opportunities and how these relate to issues facing familiesgood computer, numeracy and literacy skills and able to learn new systems and processesa willingness to travel to fulfil job requirements and a current full New Zealand licence without restrictions.
Important recruitment information and dates : External candidates : Click the apply now link to apply.Current MSD employees : Please apply through your myHR portal at work this ensures your application is seen as internal'.
Take some time to read through the following ISCM position description. Tell us in your cover letter what skills and attributes you will bring to this important position.
A current CV should also be included in your online application.Remuneration for this role is from $54,727.00 to $68,408.
00 (Range E). Application along this salary scale is dependent on relevant work experience, evidenced skills and other factors.
Applications close (online applications only) : Monday 16th September 2019 at 1130pm.You will be able to select your preferred locations in the online application form.
For any further questions about the role, contact Judith Gawler-Lata on 917 7545.