Knowledge Management Advisor
SOLGM
Environment Canterbury
6d ago

About the Role Kōrero mō te tūranga

Environment Canterbury is continuing its journey towards becoming a fully digital organisation, while ensuring it meets its legal obligations for managing its information under the Public Records Act and related legislation (e.

g., Privacy Act, Local Government Official Information and Meetings Act).

As a Knowledge Management Advisor, you provide support and advice to the business on organising information to maximise effectiveness, as well as user training and support in the enterprise knowledge management systems that we use, Microsoft 365 (SharePoint, MS Teams), and Microfocus Content Manager.

Other duties include doing quality and integrity checks to ensure the information saved there is complete and accurate.

We are looking for someone who has expertise in delivering technical and functional support to users and has proven they can provide administration support and integrity checks in the enterprise knowledge management tools and systems.

About You Mōu

Working in cross functional teams with the business, the Knowledge Management Advisors provide training, user support and technical know-how, which requires a unique set of skills.

Bring your great communication skills and analytical thinking to help solve problems, inform decision making, and thus add value to our Knowledge Management service delivery.

To be successful in this role, you will have :

  • Proven expertise delivering training, technical and functional support to users with varying degrees of competency.
  • Proven ability to provide administration support for information management tools and systems.
  • Knowledge / information management experience.
  • Excellent written and oral communication skills.
  • Desirable skills :

  • A working understanding of information and records management principles and practices, including, but not limited to NZ legislation such as the Public Records Act, the Local Government Official information and Meetings Act and the Privacy Act.
  • Customer focused and collaborative.
  • Demonstrated ability to work in a multi-functional customer facing team.
  • About Environment Canterbury Kaunihera Taiao ki Waitaha

    Environment Canterbury is responsible for managing the Canterbury Region’s natural resources the air, soil, water, and the effects of land use on the environment.

    We have around 850 staff across Canterbury.

    The Council’s specific responsibilities include :

  • Regional planning, consenting and compliance to manage land use and water quality, soil, air, and the coastal environment.
  • Hazard management and flood protection.
  • Biodiversity and pest management.
  • Public transport services.
  • Harbour navigation and safety, and marine pollution response.
  • Regional parks.
  • Civil defence.
  • Environmental monitoring and reporting.
  • Benefits of working at Environment Canterbury Ngā hua o te Mahi i te Kaunihera Taiao ki Waitaha

  • Modern purpose-built offices in the heart of the rapidly regenerating Christchurch CBD.
  • Flexible working opportunities.
  • Family friendly practices.
  • Career development and internal opportunities across the organisation.
  • Comprehensive Induction Programme.
  • Access to discounted healthcare scheme.
  • Free Life & Terminal Illness Cover.
  • Free Income Protection Insurance.
  • Free annual flu vaccination.
  • Access to a large range of other benefits.
  • We have a number of other opportunities available within the Knowledge Management Team at different levels which are also being advertised and can be viewed on our career site.

    Come and join our expanding, busy and dynamic team!

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