We are looking for an Operations Manager to join the Client Service Integrity team. The primary deliverables of the team are fraud prevention, investigation, and intervention.
You will be responsible for people leadership and have oversight of the performance management and assurance services to Client Service Integrity.
This role will report to the National Manager Client Service Integrity.
To be successful in your application you will need :
Your ability to establish credibility and manage relationships across diverse internal and external audiences is evident.
You will need to be responsive, positive, resilient and take a pragmatic approach to your work. You’ll monitor and direct workflows, report on performance and be focused on ensuring that nationally, the team is delivering maximum productivity.