Product Consultant - Audio Visual
Spark
Auckland, NZ
5d ago

Professional Services - Product Consultant - Audio Visual

Enter into the World of Digital communications. Be involved in bringing New Zealanders together andwork with the latest Technology advancesas part of the first fully fledged Agile company in New Zealand.

Spark is looking for aSeniorAudio Visual (AV) Consultant to join a team of Collaboration Product Consultants providing professional AV solutions to our broad range of Corporate, Enterprise and Government customers.

You will be working in a high value Professional Services team atSpark as part of a relatively new capability which is only going to grow in line with global Collaboration trends.

We'll be looking to invest in you as you will be centre stage as part of this exciting new team.

WHO YOU REPORT TO

You will be reporting to the Chapter Lead - Product Consultants within Professional Services

WHAT YOU'RE RESPONSIBLE FOR

  • Pre-sales design and consultancy - Designs, Bill of Materials, Pricing, Demos, Presentations, Proposals and Scope of Works
  • As our customers' trusted advisor, you will be leading from initial conversation, through to designing the finished product, and providing ongoing support for our implementation teams.
  • Providing outstanding Professional AV and Meeting Room solutions for Corporate, Enterprise and Government customers
  • Providing our customers with the industry's most advanced technologies delivering audio-visual, digital signage, video conferencing, and collaborative working environments.
  • WHAT SKILLS & EXPERIENCE DO YOU NEED

    We welcome expressions of interest from people able to work in Auckland or Wellington with the following attributes :

  • You will be a confident Audio-Visual Specialist with a proven track record of high-quality customer outcomes, showing an attention to detail.
  • You will have AV and Meeting Room design experience across a broad range of platforms, devices and customers.
  • You will be able to fully understand customer requirements, identify value add solutions and be able to exceed requirements and expectations where possible.
  • You will have excellent collaboration, communication, and interpersonal skills with the ability clearly articulate ideas and concepts, and effectively present these in writing and verbally.
  • Must have outstanding documentation standards and skills - from Designing a solution through to the technical mark ups sufficient to meet compliance and customer tenant approvals (e.
  • g. elevations, wiring schematics using CAD, Visio skills etc.)

  • Fundamental Network knowledge
  • Experience in Control systems design and programming
  • Experience in Professional Audio solutions (Microphone and Speaker Systems)
  • Preferably experienced with Fit out, electrical, cabling experience, and a proven track record of high-quality work, showing an attention to detail and safety.
  • Accreditations / Qualifications in Audio, Video, Networking and UC such as :

  • Cisco - VC
  • Microsoft Teams Meeting Rooms
  • Crestron
  • Data cabling and / or electrical
  • Health & Safety appreciation (e.g. SiteSafe)
  • A full New Zealand driver license is required.

    As we regularly work with NZ Government departments clearances will be required through NZ Police, Ministry of Justice and Department of Corrections.

    Only applicants who are legally entitled to work in New Zealand and currently reside in New Zealand will be considered for this advertised position.

    KEY ACCOUNTABILITIES AND RESULT AREAS

    Personal :

    Things you will be Accountable for :

  • You will establish and maintain productive and professional relationships with key customers and our technology partners
  • You will establish and maintain productive and professional relationships with other Spark teams including Sales DevOps and others
  • You will collaborate with your Chapter Lead to progress your personal and professional development plans
  • KEY ACCOUNTABILITIES AND RESULT AREAS

    Team Membership :

    You will be Accountable to your team to :

  • Be an active and positive member of the Professional Services Team.
  • Represent the team throughout the wider Spark Group as a team of 'can do' innovative professionals.
  • Actively support the Team by attending regular Team Meetings and events
  • KEY ACCOUNTABILITIES AND RESULT AREAS

    Agile :

    You will work in an Agile Mindset including :

  • Exhibit ownership and assume responsibility for tasks ensuring the timely delivery and effective communication of issues.
  • Self-determine and exhibit good judgement on prioritisation of activities particularly in relation to business improvement.
  • Activities that remove 'noise' from the business and ensures the success of the Professional Services Team.
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