Targeting and Collections Officer (Senior Customs Officer) - Human Intelligence
New Zealand Customs Service
Auckland, NZ
4d ago

Want to be part of a specialist covert team that unlocks information to help keep our communities safe?

Mō tēnei tūranga mahi I About the role

An opportunity for a Targeting and Collections Officer (Senior Customs Officer Grade 1) has arisen Operations Support, in the Human Source Unit (HSU).

This team develops critical intelligence to help us understand and target activities related to organised crime, drugs and revenue fraud.

You will be part of a team who work actively with carefully identified contacts to gain intelligence that helps us disrupt the networks facilitating criminal activity at our borders.

Your office will be based in central Auckland, although you will be out in the field and working in diverse environments.

Ko wai koe I About you

The role requires resilient, dynamic, conscientious and adaptable individuals. You'll have outstanding interpersonal skills and an ability to develop relationships with a wide range of stakeholders.

Your work will directly support HSU operations and you will be a critical conduit to our customers.

You will need to have demonstrated competency in an operational or intelligence environment, and have an interest in learning about Human Intelligence (HUMINT).

To be successful in this role you will be able to demonstrate :

  • Ability to manage projects and programmes of work proactively
  • Ability to work flexibly including short notice weekend and outside of business hours work including being able to deploy nationally at short notice if required
  • A clean and valid full / unrestricted New Zealand driver's licence
  • Ability to obtain and maintain a Top Secret* security clearance
  • Sufficient physical fitness to meet and maintain all physical requirements for the role
  • What's involved

    As part of the recruitment process, you will need to pass a medical test and the Beep Test to 'average' level (you can find out more about the Beep test online) and some strength based tests.

  • You will need to obtain Top Secret level national security clearance. In order to obtain this clearance you need to be a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 10 years and resides in NZ at time of application;
  • OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 10 years and resides in NZ at time of application, but may have been absent from New Zealand for periods of six or more months within the past 5 years, preferably in one or more of the following countries : *either Australia, Canada, UK or the USA.

    Small periods (3 months or less) of absence from New Zealand over the 10 years may still be acceptable however you must be able to provide police certificates for time spent in other countries*.

    You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

    Already having Top Secret clearance is a benefit, but not a requirement.

    Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' licence.

    Mahi ki te Mana Ārai o Aotearoa I Working at Customs

    Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles.

    We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.

    Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

    Me pehea te whakauru I How to apply

    Please apply online. Please submit a cover letter which outlines your suitability and motivation for this role. You will be asked to outline your relevant skills and experience in investigations or intelligence along with why you are interested in the role and some competency based questions.

    The online application process takes a bit of time and requires you to provide examples of previous work - specific questions are asked in the online process.

    It's best to set aside some time when you won't be interrupted.

    If shortlisted, you will be asked to complete online psychometric testing as part of the process.

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