Commercial Product Development Lead (Services Chapter Member)
The Warehouse Group
Auckland, New Zealand
2d ago

About Us :

Kiwis shopping behaviours have changed in the ever changing retail environment due to technology, competition and shifting economies.

For The Warehouse Group (TWG) to thrive in this fast paced changing landscape we’re going agile to ensure our customers always come first.

What this means is that TWG is saying goodbye to traditional business structures, we’re simplifying the way we work, speeding up decision making, and breaking down the hierarchy so we work better, faster and get back to the innovation that made us great.

Our Services chapter members unlock Services potential across the wider Group to ensure we deliver fantastic customer outcomes.

We do this by creating new Services initiatives and supporting the day-to-day fulfilment and trading of our Services portfolio.

Having already built the foundations of our Product Development chapter we are now looking for more passionate people to come join us and complement the team.

About the Role :

As a Product Development Chapter member, you are responsible for undertaking activities aligned to the mission of a squad, bringing your strategic and functional product development skills, with particular focus and expertise in services.

You will be responsible for determining the new services offerings we create or refining our existing ones to deliver improved financial results and customer experience.

From idea to execution, this role has end to end ownership of conceptualising, building and launching services successfully into market, working with multiple stakeholders to ensure it all comes together.

Focusing on our Commercial customers, you will work closely with the wider business, taking service opportunities through the business development pipeline - from scoping, through validation, to build and launching in market.

About You :

To really flourish in this role, you will have product development experience in a similar environment being able to take services from concept stage through to execution.

A customer focused attitude, passion for technology and an intimate knowledge of the market and competitive offerings are also key.

Our new structure and ways of working will see you extensively work cross functionally hence your collaboration skills will be top notch, coupled with the customer centric lense and approach you bring to work everyday.

Our wish list also includes :

  • Project Management experience
  • Ability to build & manage a product roadmap
  • Strong commercial acumen
  • Inquisitive nature to challenge the status quo
  • Highly resilient and adaptable
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