We’re excited by design
We’re a big bank with a simple ambition : extraordinary outcomes and experiences for our customers and staff.
To reach this goal we’ve embedded Human-Centred Design (HCD) principles into the creation of our products and services with our customers’ front and centre.
We’re excited by research and are looking for an experienced Design Researcher to help us understand our customers’ behaviours, needs and motivations to help shape beautiful customer experiences.
In this role you will
Role Location : Wellington
Role Type : Permanent
Hours : Business hours with plenty of flexibility available
Now, what about you?
You are an experienced design researcher, passionate about understanding customers’ needs and motivations, and creating experiences that are human focused.
You value empathy in your interactions, and delight in sharing the actionable insights you have created from combining both qualitative and quantitative data.
Through your experience, you can demonstrate that you have :
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life.
By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates.
Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
The ANZ values are the foundation of how we work and support our customers.
Integrity We are honest and fair
Collaboration We work together for the customer
Accountability We take ownership and get things done
Respect We care for all those we serve
Excellence We challenge ourselves to be better
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world https : / / www.
youtube.com / watch?v sjRskqQN4ss