Purpose of role
In your role you will work within the IT Operations team to develop, manage and support the Information Technology Infrastructure for Clemenger Group NZ companies.
This is a technical hands-on role responsible for maintaining the stability and uptime of the services we provide to the business in addition to providing support to staff at our Wellington office.
Involvement in the day-to-day support and management of the Groups infrastructure
Providing support to Staff based in the Wellington Office
Identity Management setup and support
Management of SaaS application and Cloud services
Ongoing assessment of infrastructure, systems, procedures and processes to identify areas for improvement
Managing your tickets and tasks against defined SLA's
Escalation point for the support team
Work with IT infrastructure Manager to plan, schedule and execute IT projects
Implement and maintain security controls for new technologies
Ensure Incidents are appropriately logged, investigated and remediated.
Working with global IT Teams to adopt global initiatives and solutions
Liaise with key stakeholders to maintain an awareness and understanding of Business unit operations regarding Information Technology
Proactively Identifying your development needs with your Manager
Experience and skills you must have
At least 3+ years in the information technology sector with technical hands-on experience
Experience at engaging, communicating technical and non-technical stakeholders
Project Management principles and application
Excellent time management and being a self-starter
A clear understanding of Information Security and ITIL principles
Ability to work across multiple cultures and locations
Experience in managing Windows Server Environment
Experience with Mac would be highly beneficial
Experience and skills we'd like you to have
Cloud Management - Azure and AWS
Windows Server 2008 - 2019
VMware vSphere and vCentre
Atlassian Confluence and Jira
Enterprise WiFi Configuration
Network and Switch management
SIP / PBX Management
Security testing and investigations
An understanding of IT strategy, business technology and its application at all levels and the skills to think strategically, and solve problems
Risk management - identification, description and timely reporting of risks and required mitigations
Network security and Infrastructure hardening
Software delivery lifecycle (OWASP, OAUTH)
Operating system & application security
Access control methodologies
Logging and monitoring
An understanding of key IT frameworks & standards (ITIL & ISO27001)
Why work with us
We are the Clemenger Group, New Zealand's largest and most successful group of advertising communications companies with eight agencies in NZ and 16 in Australia.
In turn, the Clemenger Group is part of the creatively awarded global BBDO network.
This means, when you join us, you will be part of a highly regarded global network but working for a 100% locally managed Group that truly values its employees by promoting an inclusive workplace where diversity is embraced.
We offer lots of good things from development opportunities and the chance to learn from people at the top of their game, to a staff share scheme, enhanced parental leave payments, discounted health insurance, the ability to work flexibly, an employee assistance programme, massages and cool offices in great locations.
How to apply
If this sounds like you, and you have the legal right to work in New Zealand, please click below to apply.
Please note : Direct applications will not be considered.
The Clemenger Group Supports an inclusive workplace and welcomes applicants from diverse backgrounds.