Cafe workers earn an average of minimum wage an hour.
Source : Hospitality New Zealand, 'Annual Wage Survey 2014', 2014.
This information is a guide only. )
What you will do
Cafe workers may do some or all of the following :
prepare foods such as salads, sandwiches, baked goods, as well as meat
ensure food is fresh and kept at a safe temperature
make drinks, such as coffee and tea
take orders, serve customers, and answer their questions about the food
weigh, price and pack food for customers
clear tables, wash dishes and clean and stock cabinets
manage the till
order food from suppliers
supervise other staff and organise work rosters.
Skills and knowledge
Cafe workers need to have :
knowledge of the foods they sell, and how to prepare this food
knowledge of food hygiene and safety regulations, and how to judge if food is fresh
basic maths skills for weighing food and calculating ingredient quantities
ability to use a coffee machine.
Depending on where they work, cafe workers may also need to know about specialty foods.
Cafe workers :
may work regular business hours, or do shift work, including evenings and weekends
work in cafes, delicatessens and canteens.
There are no specific entry requirements to become a cafe worker, as you learn most skills on the job.
You can do on-the-job training, such as ServiceIQ's New Zealand Certificate in Hospitality (Cafes) Level 3, and employers may also send staff on food handling and hygiene courses.
NCEA Level 1 English and maths are useful.
Cafe workers need to be :
friendly, helpful and polite
honest and reliable
good at customer service
able to communicate clearly
able to work well as part of a team
accurate, with an eye for detail
quick and efficient
able to work well under pressure.
Useful experience for cafe workers includes :
cooking and baking
food packaging and preparation experience.
Cafe workers need to be fit and healthy, as they are on their feet for long periods, and may have to lift and put away food deliveries.
They should also have a clean and tidy appearance.