Policy Administrator - Wellington
New Zealand Government Jobs
Wellington, Wairarapa, New Zealand
7d ago

Job Description

  • Processing centre of excellence for business customers
  • Great development opportunities in a large team
  • We have a permanent and 12 month fixed-term available
  • Great opportunity to move into an organisation that supports and develops its staff!

    We're working to transform ACC into an organisation that puts our customers at the heart of everything we do. The Policy Administration team within Business Customer Service Delivery Group is delivering a range of improvements that will make it easier for businesses to deal with ACC.

    The role is responsible for accurately and efficiently completing administrative processes to meet service levels to support business customer's needs.

    Use your knowledge and administrative expertise to help us improve our customer experience.

    What we're looking for We're looking a person who has a 'go getter' and positive attitude, love working in teams and are proactive in nature.

    You're naturally an organised person who likes working with processes and understand when and where to identify escalation points.

    Your computer and processing skills will be at a high level as well as your strong attention to detail. Ideally, you'll come from an administration, customer service and or data processing background.

    You will have demonstrated customer services skills with the ability to outline clear needs professionally and courteously.

    At ACC, we recognise that diversity, inclusion and accessibility is important to our business. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals.

    Our culture enables us to create an environment of involvement, respect and connection with the communities where we work -

    benefitting individual employees and all our clients across New Zealand. We're big on career development at ACC, and we'd love to see how far you can climb with us.

    In fact we think you'll be surprised at what's waiting for you here! To apply for this job, please visit https : / / careers.acc.co.nz /

    If you have further queries, please email Nadine at Nadine.ODonnell acc.co.nz

    Applications close Thursday, 22 November 2018.

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