Service Supervisor
Palmerston North, NZ
20d ago

Service Supervisor - Palmerston North

  • Join a market-leading, Global organisation
  • Work with an experienced and collaborative team
  • Competitive remuneration package, and full subsidised Medical Insurance
  • Join our team and use your engaging leadership style to lead a team of service people to deliver high quality service to our clients.

    Rentokil Initial is one of the largest services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia and the Pacific.

    The company provides a range of support services in over 50 countries worldwide.

    Rentokil Initial has a great opportunity for a Supervisor to join our Lower North Island Team based in Palmerston North.

    You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

    This is a highly customer focused role and is ideally suited for someone with the desire and motivation to succeed and grow with the Rentokil Initial business.

    What's in it for you :

  • Your chance to work for a market leader with a reputation of success;
  • Join a global organisation and enjoy great benefits including opportunities for growth and development;
  • Work with an experienced team in a supportive and collaborative environment;
  • In addition to industry training, we are offering a package which includes an attractive salary, full medical cover, and a company phone and car.
  • In this role you will :

  • Coach and mentor our team to achieve State of Service targets
  • Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year
  • Plan and allocate service runs and scheduling for the Service Planner
  • Conduct regular quality audits of specified client base and premises
  • Ensure Company service practices are met and identify opportunities to improve service standards
  • Ensure service efficiency optimised through tools and technology available
  • Ensure the team's company vehicles are maintained in a safe, reliable and clean condition
  • Proactively resolve customers' servicing issues
  • Develop and maintain long term customer relationships
  • To succeed in this role :

  • You will have preferably have experience in Washroom Hygiene or Pest Control;
  • You will have 2 to 3 years' experience within a supervisory role within a service management or operations environment;
  • You will be a strong communicator, self-motivated and highly customer focused;
  • Experience in implementing Health & Safety resolution and regular reporting to higher management;
  • Have a high standard of personal presentation, a desire to succeed, organisation skills and a solution oriented focus;
  • Possess a strong work ethic, a sense of humour, a passion for customer service, and enjoy and share the thrills of winning as a team.
  • If this sounds like the opportunity you've been looking for to take your career to the next level, click the Apply button now to submit your resume.

    Please note that applicants must have the right to live and work permanently in New Zealand. The successful application will be required to undertake a pre-

    employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.

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