Careers New Zealand
New Zealand
6d ago

Baristas earn an average of about $17 an hour.

They may also receive tips from customers, and it is up to the cafe / restaurant manager whether the tips are kept by individuals, or divided equally among staff.

Source : Hospitality New Zealand, 'Annual Wage Survey 2014'.

This information is a guide only. )

What you will do

Baristas may do some or all of the following :

  • prepare and serve a variety of coffees and hot drinks
  • sell food and snacks
  • take customers' orders, collect payments, operate cash registers, and give change
  • collect cups and glasses from tables and place them in washing machines
  • wipe down tables
  • clean service areas and coffee machines
  • assist with stock control
  • follow workplace hygiene, occupational health and safety, and security procedures.
  • Baristas need to have :

  • ability to prepare different types of coffees and hot drinks
  • knowledge of how to work a coffee machine
  • knowledge of food health and safety
  • customer service skills
  • cash-handling skills.
  • Baristas :

  • usually work shifts, including evenings, weekends and public holidays
  • work in cafes, coffee shops, restaurants, bars and other dining establishments
  • work in venues that are often hot, busy and noisy.
  • Entry requirements

    There are no specific requirements to become a barista, as you train on the job.

    Types of training :

  • Some employers may offer baristas the opportunity to gain the Certificate of Achievement (COA) in Barista Skills, offered by many polytechnics or private providers as a short course.
  • Or you can do a more comprehensive on-the-job training course, such as ServiceIQ's National Certificate in Hospitality (Food and Beverage) Level 3.
  • A pre-employment certificate, such as the one-year New Zealand Certificate in Hospitality Level 2, completed at a polytechnic or private provider, can be useful for those wanting to get work in the hospitality industry.
  • Secondary education

    There are no specific secondary educational requirements, but NCEA Level 1 English is preferred.

    Baristas need to be :

  • good communicators, with strong people skills
  • able to remember customers' orders
  • efficient and speedy
  • able to work well in a team.
  • Useful experience

    Useful experience for baristas includes :

  • restaurant, cafe or catering work
  • work involving customer service
  • Physical requirements

    Baristas need to be fit and healthy, as they are on their feet all day. They should also have a clean and tidy appearance.

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