Baristas earn an average of about $17 an hour.
They may also receive tips from customers, and it is up to the cafe / restaurant manager whether the tips are kept by individuals, or divided equally among staff.
Source : Hospitality New Zealand, 'Annual Wage Survey 2014'.
This information is a guide only. )
What you will do
Baristas may do some or all of the following :
prepare and serve a variety of coffees and hot drinks
sell food and snacks
take customers' orders, collect payments, operate cash registers, and give change
collect cups and glasses from tables and place them in washing machines
wipe down tables
clean service areas and coffee machines
assist with stock control
follow workplace hygiene, occupational health and safety, and security procedures.
Baristas need to have :
ability to prepare different types of coffees and hot drinks
knowledge of how to work a coffee machine
knowledge of food health and safety
customer service skills
usually work shifts, including evenings, weekends and public holidays
work in cafes, coffee shops, restaurants, bars and other dining establishments
work in venues that are often hot, busy and noisy.
There are no specific requirements to become a barista, as you train on the job.
Types of training :
Some employers may offer baristas the opportunity to gain the Certificate of Achievement (COA) in Barista Skills, offered by many polytechnics or private providers as a short course.
Or you can do a more comprehensive on-the-job training course, such as ServiceIQ's National Certificate in Hospitality (Food and Beverage) Level 3.
A pre-employment certificate, such as the one-year New Zealand Certificate in Hospitality Level 2, completed at a polytechnic or private provider, can be useful for those wanting to get work in the hospitality industry.
There are no specific secondary educational requirements, but NCEA Level 1 English is preferred.
Baristas need to be :
good communicators, with strong people skills
able to remember customers' orders
efficient and speedy
able to work well in a team.
Useful experience for baristas includes :
restaurant, cafe or catering work
work involving customer service
Baristas need to be fit and healthy, as they are on their feet all day. They should also have a clean and tidy appearance.