Customer Service Representative, (Part Time), Customer Service Department, CM Health
Auckland Health Jobs
Auckland, New Zealand
8d ago

The CustomerService Department serves Counties Manukau Health outpatient sites, includingthe Manukau Super Clinic, the Botany Super Clinic, Manukau Surgery Centre and MiddlemoreHospital.

This is a part time position Monday to Friday working 20 hours a weekand the hours of work is from 7 : 30am to 6pm.

Working in a supportive team environment, you will be responsible for dealingprofessionally, effectively and efficiently with inbound telephone calls,emails and text messages from patients, caregivers and GPs.

You will confirm,schedule, reschedule and cancel appointments as well as answering a wide rangeof customer enquiries.

You will need to be a motivated team player with a commitment to providing thatnext level of customer service and excellent communication to allcallers.


  • Intermediate level of MS Outlook, Excel & Word
  • Reliable and punctual
  • Minimum of 2 years Customer Service Experience
  • Excellent English language skills both written & verbal
  • Attention to detail
  • Desired

  • Customer service experience
  • Knowledge of a hospital environment and medical terminology desirable but not essential
  • To make anapplication please apply online at or to review the position description please click here .

    For moreinformation please contact Tangi Namulauulu in the Recruitment Centre 09 2760044 ext 58483 or email tangi.namulauulu

    Closingdate : 26th July 2018

    Positionnumber : CMH03878

    At Counties Manukau Health people and their lives matter to us. We are a values based and inclusive organisation that is committed to delivering the best health outcomes for our community.

    To help us achieve this we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities.

    Our values are Valuing Everyone- Whakawhanaungatanga , Kind Manaakitanga, Together Kotahitanga, Excellent- Rangatiratanga.

    If these are your values too, then join us today


    This position is a Non-Core Children's Worker under the VCA & requires full safety checks completed before any new employee starts

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