Account Services Manager - Taranaki
Datacom
Taranaki, New Zealand
20h ago

The Role

Due to continued growth, this is an exciting time to join our Taranaki based Customer Advocacy team as an Account Services Manager.

You’ll manage and expand existing long-term relationships with identified accounts and build new relationships. You’ll actively work on relationship development and focus on building a strong sales pipeline across Datacom’s Systems products and services.

Overall, we’re looking for someone that can support our customers and make a positive impact.

About you

We are looking for an experienced Account Manager, who is confident in speaking with C-Level stakeholders, understanding their business goals, and setting out strategic guidelines and tactical plans to ensure Datacom are working to help achieve these goals.

You'll have a track record in building long term highly engaged customer relationships. You will also be experienced in identifying new opportunities and closing deals with energy and ambition.

Experience and / or understanding of IT managed services and software development (including agile) is necessary for this role.

To be successful in this role, we are looking for some who has a track record of :

  • Doing it right for customers
  • Providing strategic thinking about and insights into customer businesses, service models, trends in the market, thought leadership, digital transformation
  • High customer satisfaction levels
  • Providing quality assurance for delivery and managing problem resolution
  • Providing high level support to the customer for the executive sponsor, sales and delivery teams.
  • We are offering you the best of both worlds you get a challenging and dynamic position, and it’s with us, NZ’s leading IT organisation.

    As a bonus you also get that unique Taranaki lifestyle which some people only dream of having. We are offering a competitive salary and benefits including life, medical and income protection insurances.

    If this is the challenge you’re looking for, apply now!

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