Estée Lauder Counter Manager - Life Pharmacy Chartwell
THE ESTÉE LAUDER COMPANIES
New Zealand
7d ago

Position Summary :

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-

store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-

round skills needed to progress further within the Beauty Industry.

Qualifications

What we look for in our Counter Managers :

Proven retail management / assistant retail management experience preferably within cosmetics

The ability to provide inspirational, authentic and personalized customer service

Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling

Previous retail operations experience including inventory and facilities management and cash reconciliation

Proven track record of leading a team to achieve sales and customer service targets

Experience of creating and executing in-store events

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Previous experience with retail point-of-sale software

Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

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