Retail Sales Assistant
Pet Stock
Henderson, Auckland
7d ago

About PETstock :

At PETstock, we aim to help pets inspire everyperson, every family, every day. We’re a global pet care retailer with morethan 150 sites across Australia and New Zealand.

We cater for a pet’s everyneed by providing a huge range of animal care products, food and services likepet grooming and training, as well as in-

house veterinary hospitals.

PETstock is passionate about making a differencefor pets in need by raising money and awareness through our in-house charityfoundation, PETstock Assist.

Over 50% of our team donate to PETstock Assistand, as a team member, you’ll have the opportunity to further support the causethrough in-

store adoption drives, animal shelter food donations, fundraisingevents and in-store customer donations.

PETstock people are animal lovers who know customerservice is more than just sales. We want our team to know their customers’names, their pets’ names and to remember to ask Tess how Georgia’s balletconcert went or if Darcy won his footy game on the weekend.

We look for peoplewho are personable, can create fun within their workplace and want to see theirstore succeed.

Recognised in numerous Employer of Choice awardprograms, PETstock treats its team members like part of the family. Our team areempowered and supported to grow themselves to be the best they can be.

Youwon’t be treated as a number and you will be given lots of opportunities togrow both professionally and personally.

Check it out for yourself what it’s like to work atPETstock by visiting our PETstock People Instagram page or Linked In page.

About the role :

We’re looking for an experiencedretail superstar to join us as the newest Sales Assistant at our Henderson store.You will :

  • Provide memorable and meaningful customer interactions by chatting to every customer in the store & getting to know them and their pets name.
  • Inspiring and educating the best of pet care possible through your vast knowledge of pet products and services.
  • Reminding customers of their pets needs, such as due worming and flea treatments, available veterinary, grooming and pet training services and always encouraging them to take a treat home to their furry / feathery / scaly best friend.
  • Completing memorable sales transactions that are accurate, efficient and always end with farewelling the customer by personally carrying their new pet goodies to their car.
  • Make sure the store looks AMAZING all the time by having everything shiny clean and always having the latest stock available on the shelves.
  • Assist the Store Management team to set-up and coordinate the success ofpromotional sales and events.
  • Inspire a fun and supportive culture instore where the team loves comingto work every day and customers love visiting.
  • Keep an up to date knowledge of available pet care products and servicesand work with other team members to assist customers with unique pet careenquiries.
  • Be a fierce, fun competitor aiming to top the sales and KPIleaderboards.
  • Our PURRfect PETstock person for thisrole is :

  • Able to work on Thursday, Friday and Saturday (approximately 16 hours per week).
  • Able to keep an up to date knowledge of available pet care products and services and work with other team members to assist customers with unique pet care enquiries.
  • Passionate about pets!
  • A friendly, caring person that is confident talking to people andbuilding relationships.
  • Experienced in providing memorable customer service, preferable in afast-paced retail environment.
  • A people person who cares about their customers, team and the success ofthe store.
  • A positive, can-do person.
  • Someone who takes ownership in finding their own solutions and drivingtheir own career journey, always aspiring to be the best they can be.
  • The proficiency to work unsupervised and as part of a friendly,passionate and successful team.
  • Able to lift weights well not quite, but lifting 20kg stockrepeatedly is a requirement.
  • The flexibility to work weekdays, weekends, public holidays anduniversity holidays as required.
  • Vet nursing or animal care experience or qualifications would be highlyregarded.
  • The PERKS of beinga PETstock team member :

  • The opportunity to build a career whether it be into retail operations and area management, pet grooming or training, veterinary care, business ownership or a professional support role.
  • The chance to be recognised for all your hard work & passion in our regular awards programs
  • Interstate travel for training and networking opportunities.
  • Generous team discounts for you and your family (your pets too!).
  • A fun work culture which includes fancy dress days and the ability tobring your pet to work every day.
  • Access to PETstock’s #petspiration health and wellbeing program which isfocussed on supporting you to be physically and mentally fit for the future.
  • Make a difference in the lives of pets and their families bycontributing to PETstock inhouse charity foundation.
  • Discounted health care, banking and financial services.
  • Free mental health counselling support services.
  • Apply
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