Customer Experience Representative (Mandarin Speaking) / Ratoka Kiritaki - Earth & Sky
Ngāi Tahu Tourism
Lake Tekapo, New Zealand
8d ago

Fixed term commencing November 2018 through to April 2019.

Mō tātou, ā, mō kā uri ā muri ake nei - for us and our children after us.

Haere Mai......Want to be part of an amazing organisation? Ngāi Tahu Tourism hosts more than one million manuhiri (visitors) a year across our 13 iconic businesses with a 14th, the All Blacks Experience, due to open in 2020.

We're on the hunt for savvy Customer Experience Representatives (Mandarin Speaking) who are stargazer's at heart and want to share their passion for the southern night sky with our manuhiri (visitors).

The Earth and Sky tours involve a journey of discovery, learning and intrigue from three stargazing locations, the University of Canterbury Mt John Observatory, Cowan's Observatory and from the grounds of the iconic Church of the Good Shepherd.

We have a range of tours, from short stargazing options to longer experiences with our Astronomy Guides.

We take great pride in warmly welcoming manuhiri to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business.

As hosts, we care for our customers and our team as our own whānau.

We offer not only a unique experience for visitors, but also an awesome place to work.

We currently have two fixed term positions available, based in the small, rural village of Takapō.

A little bit about you

We're after someone who :

  • can dazzle us with your customer service experience in a tourism operation
  • is fluent in both English and Mandarin
  • plays nicely in a team
  • stays cool under pressure
  • is able to work shifts on weekdays, weekends and public holidays
  • holding a tourism or business degree is advantageous
  • If "Kia ora and welcome to Earth & Sky" rolls off your tongue, get in touch! To find out more check out the position description.

    Looking to find out a little bit more about us?

    Earth & Sky is a joint venture with Ngāi Tahu Tourism

    Check us out here : http : / / www.ngaitahutourism.co.nz /

    Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

  • Competitive pay
  • Excellent training
  • Work uniforms
  • Company discounts
  • An awesome place to work!
  • Keen?

    Haere mai, APPLY NOW! (Job Code 27000).

    Earth & Sky is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing.

    Health and safety is super important and this is part of how we keep you, our team and our customers safe.

    You must be legally entitled to work in New Zealand to apply for this role.

    Applications close 30 October 2018.

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