CUSTOMER SERVICE REPRESENTATIVES- ICONIC BRAND.
We are growing our team and have an exciting opportunity for you to join a very successful business as a representing an iconic brand.
Our client is a globally recognised airline, and you will be delivering exceptional service to customers across their loyalty program.
You will ensure an outstanding customer experience is delivered to existing and potential customers with a focus on first contact resolution.
Use your top notch communication skills to provide guidance and resolve problems for our customers, recognizing them as individuals and consistently displaying a willingness to go above and beyond.
Show up with energy, commitment and determination and help us provide unique solutions with your prompt follow up, assuming full ownership whilst communicating any issues to your Team Leader but ultimately ensuring our customers' needs are satisfied.
Ideally you will have :
Your Essential Competencies :
You must be available to work rotating shifts Monday-Sunday most likely rostered on the 12 : 30pm-9pm shift and potential 4 by 11 work schedule depending on business need.
Start date September 24, 2018.
We act with honesty and respect in everything we do. With our comprehensive training and supportive team anything is possible APPLY NOW!